Differences

This shows you the differences between two versions of the page.

--- admin:debuggingcrash [2018/10/03 18:33] – veera
+++ admin:debuggingcrash [2018/10/03 18:49] – [Log files] veera
@@ Line 1: / Line 1: @@
 ====== Debugging crashes and other problems on the Trisul Probe nodes ======
-Despite our best efforts with testing and widespread deployment,  sometimes the Trisul-Probes can stop. This document describes how you can debug such events.
+Despite our best efforts with testing , sometimes the Trisul-Probes can stop for a number of reasons. This document describes how you can debug such events.
 ===== Where to look =====
-If you find Trisul Probe has crashed, you can collect the following information before restarting.  If nothing jumps out , you can contact Trisul Support and send us the log files and version numbers.
+If you find Trisul Probe has crashed, you can collect the following information before restarting.  If nothing jumps out , you can contact [[https://www.trisul.org/support/|Trisul Support]] and send us the logs.
 ==== Log files ====
-The log files on the trisul probe are stored under ''/usr/local/var/log/trisul-probe/domain0/probe0/context0''  The latest ''ns-xxx.log'' contains the most recent logs before the crash. You can also use the helper bash aliases :
+The log files on the trisul probe are stored under ''/usr/local/var/log/trisul-probe/domain0/probe0/context0''  The latest ''ns-xxx.log'' contains the most recent logs before the crash. You can also use the [[https://www.trisul.org/docs/ref/trisbashrc.html|trisbashrc bash aliases]] to navigate the directories as shown below:
 <code bash>
+# add the helper aliases
 source /usr/local/share/trisul-probe/trisbashrc