Audits can be unforgiving, even when the data is perfect. During a recent DoT audit, a southern India ISP, despite being fully compliant, faced avoidable stress. Their IPDR logs contained every required field, including timestamps, but the audit officer wanted session duration details to be clearly displayed in the report.

This led to last-minute rework during a high-pressure audit.
Trisul addressed this by updating its IPDR reporting to include clearly labeled fields that explicitly showed when each session began and ended, packaged neatly in the DoT Strict Format. No more scrambling during audits, just clean, ready-to-submit reports.

This enterprise-focused ISP, serving clients across southern India, had long relied on Trisul to log, retain, and export IPDR records for compliance.

But real-world audits often expose practical gaps not captured in the written rules. In this case, the auditor wanted to see session timings displayed prominently, even though timestamps were already part of every record. This revealed how presentation, just like accuracy can make or break an audit experience.

To solve this, Trisul introduced explicit session timing fields in its compliance reports, ensuring that future audits would be seamless and expectation-proof.

Audits are a standard part of ISP operations, but their high-stakes nature means even small details can become bottlenecks.

During this audit, the ISP’s data was accurate and complete, but the officer requested clearer session timing details in the report.

For ISPs dependent on external agencies for compliance, such unexpected audit requirements could lead to even bigger delays, requiring script-driven fixes or manual adjustments under pressure. This is exactly the kind of scenario Trisul set out to eliminate.

Staying audit-ready isn’t just about having the data; it’s about presenting it in the exact way regulators expect. Even with third-party compliance agencies in the mix, ISPs remain legally and reputationally accountable.

Trisul solves this by staying ahead, not only aligning with the letter of DoT mandates but also adapting based on feedback from real-world audits. This ensures ISPs are never caught off guard by field-specific requests during on-site checks.

Trisul enhanced its DoT Strict Format export to include prominently displayed fields showing the beginning and end of each session (as shown in the figure as fields Start Time and End Time for each log), derived automatically from its existing timestamps.

This change meant that every export now provided session details in the clearest possible way, aligned with both DoT mandates and auditor preferences. ISPs no longer had to manipulate reports or run ad-hoc scripts to derive this information—it was built directly into the system.

Importantly, this enhancement was rolled out universally and instantly across all deployments, without any configuration changes. Overnight, ISPs had reports that were ready to hand over as-is, with zero rework.

With this enhancement in place, the ISP achieved:

The result? Smoother audits, less operational stress, and total confidence in audit readiness.

Audits will continue, and mandates will keep evolving. And over 90% of audit delays stem from small gaps in how data is formatted, not missing data.

By proactively addressing such gaps, Trisul ensures compliance isn’t just accurate, it’s audit-proof. ISPs can now focus on operations knowing that every report they generate is aligned with both regulatory requirements and the realities of the audit process.

This is why ISPs across India trust Trisul to keep them audit-ready, every single time.